# Affiliate Account

## Pending affiliate registration

The affiliate will register from the registration page found at *aff.yourwebsite.com* and will then appear in the backoffice as a Pending affiliate for approval.

<figure><img src="/files/Ai4AA5b8tZh3ZE2QpA9k" alt=""><figcaption><p>List of affiliates pending registrations</p></figcaption></figure>

To approve/decline an affiliate:

1. Select the row of the affiliate.
2. Change the status to ***Approved/Decline*** (check below for more information related to Affiliate Statuses)
3. In case you are approving the affiliate registration, assign an affiliate manager to the affiliate
4. Click ***"Save"***

<figure><img src="/files/MlYkA3ZEH0lQi8rezWc5" alt=""><figcaption></figcaption></figure>

## Affiliate account statuses

<table data-full-width="false"><thead><tr><th valign="top">Account Status</th><th valign="top">Permission to login</th><th valign="top">Commission calculation</th><th valign="top">Processing incoming registration and sales players data</th><th valign="top">Tracking links functionality</th><th valign="top">Possibility to change to another status</th></tr></thead><tbody><tr><td valign="top"><strong>Pending</strong><br><br><em>Assigned to an affiliate as initial status following affiliate's registration</em>.</td><td valign="top">No</td><td valign="top">No</td><td valign="top">No</td><td valign="top">No</td><td valign="top">Can be changed to any other status.</td></tr><tr><td valign="top"><strong>Approved</strong><br><br><em>Requires assignment of affiliate manager</em></td><td valign="top">Yes</td><td valign="top">Yes</td><td valign="top">Yes</td><td valign="top">Yes</td><td valign="top">Can be changed to any other status, except 'Pending'.</td></tr><tr><td valign="top"><strong>Declined</strong><br><br><em>Usually assigned to an affiliate if the application doesn't meet the criteria for Approval</em>  </td><td valign="top">No</td><td valign="top">No</td><td valign="top">No</td><td valign="top">No</td><td valign="top">Can be changed to any other status, except 'Pending'.</td></tr><tr><td valign="top"><strong>Suspended</strong><br><br><em>Usually assigned to an affiliate for putting the account on a temporary hold.</em> </td><td valign="top">No</td><td valign="top">Yes</td><td valign="top">Yes</td><td valign="top">Yes</td><td valign="top">Can be changed to any other status, except 'Pending' and 'Declined'.</td></tr><tr><td valign="top"><strong>Blocked</strong><br><br><br><em>Usually assigned to an affiliate for permanently preventing the affiliate from participating in the affiliat eprogram</em></td><td valign="top">No</td><td valign="top"><p>No<br><br></p><p>The system does not calculate commissions for this period, including sub-affiliate commissions, and later status changes do not trigger recalculations.</p></td><td valign="top">Partial<br><br>Registrations reported for this affiliate will be assigned to Default Affiliate (as organic traffic).<br>Sales activities reported for the players of this affiliate will be completey ignored by the affiliate system.</td><td valign="top">Partial<br><br>Tracking links redirect to the landing page of the betting site, with no tracking parameters generated.</td><td valign="top">Can be changed to any other status, except 'Pending' and 'Declined'.</td></tr><tr><td valign="top"><strong>Blocked (Data Only)</strong><br><br><em>Usually assigned to an affiliate for permanently preventing the affiliate from participating in the affiliat eprogram</em></td><td valign="top">No</td><td valign="top">No<br><br>The system does not calculate commissions for this period, including sub-affiliate commissions, and later status changes do not trigger recalculation.</td><td valign="top">Yes</td><td valign="top">Partial<br><br>Tracking links redirect to the landing page of the betting site, with no tracking parameters generated.</td><td valign="top">Can be changed to any other status, except 'Pending' and 'Declined'.</td></tr></tbody></table>

{% hint style="info" %}
Affiliates who register from '[***Same manager URL***](#automatic-approval-of-registered-affiliates)' or a Master affiliate's ['***Invitation link***'](/affiliate-platform/affiliate-account/sub-affiliates-network.md#how-to-get-reverral-invitation-link) are automatically registered with status *Approved*.\
Check [Different parameters in Registratin page URL](https://help.theaffiliateplatform.com/apis-and-configurations/registration-page#the-page-can-accept-different-parameters-in-the-url) for more details on how to disable auto-approval.
{% endhint %}

{% hint style="success" %}
You can change affiliate statuses in bulk with a multi-select option.\
\
Changes that are not allowed, will be skipped when attempting a bulk status change.\
**Example**: Change status to *Approved* will be skipped for the affiliates that don't have manager assigned.
{% endhint %}

## **Automatic approval of registered affiliates**

When the operator wants his affiliates to automatically be approved and assigned to an affiliate manager, it is possible to give the affiliates a link to register with and be assigned directly to an affiliate manager.

1. Open an affiliate account under the same affiliate manager you would like to assign a new affiliate to
2. Under company details section, copy the link of ***“Same manager URL”*** and give to the affiliate
3. When the affiliate will register to your program from this link, he will be automatically assigned to the same affiliate manager (mgr=2342) and be approved

<figure><img src="/files/2kdXHVbT9PxezLDOO6Lu" alt=""><figcaption></figcaption></figure>

## **Master affiliate**

{% hint style="info" %}
Go to [Sub Affiliates Network](/affiliate-platform/affiliate-account/sub-affiliates-network.md) for a full overview
{% endhint %}

### How to set up a default Sub-Affiliate commission:

{% hint style="info" %}
Go to [Sub Affiliates Network](/affiliate-platform/affiliate-account/sub-affiliates-network.md) for a full overview
{% endhint %}

## Brand Tagging

Brand tagging is a setting within the affiliate profile that lets you associate the affiliate with one or multiple brands. This feature is ideal for multi-brand setups and helps you quickly understand which brand/s an affiliate promotes. This tagging is **informational only** and does **not** influence the brand-related conditions defined in deal configurations.

Brand  tags can be added, updated or removed at any time.  It allows you to organize and filter affiliates based on their related brands, improving clasification and internal navigation.

<figure><img src="/files/SEFLUsDBV84AWZamH3Jh" alt=""><figcaption></figcaption></figure>

## No Negative Carry Over

No Negative Carry Over means that any negative balance of the affiliate is *not* carried over into the next month.\
\&#xNAN;***Please use this setting carefully***, as it is sensitive and may cause complications in your affiliate program.

{% hint style="success" %}
Example (if No Negative Carry Over is set to ***YES)***:

* July 30th: Affiliate's balance is at $0 on July 30th.&#x20;
* July 31st: A player deposits $1,000, wins big, putting the affiliate's balance at -$10,000.
* August 1st: Affiliate's balance is reset to 0 by making an adjustment (visible to the affiliate).&#x20;
* As is common for winning players, they lose it all back. Suddenly your affiliate’s account is at +$10,300.\
  \
  In this case, the player lost $1,000 total with $300 commission (i.e. 30% RevShare) going to the affiliate, $700 to the operator. \
  Yet the affiliate is owed $10,300, and this is what the affiliate platform will show.
  {% endhint %}

To set up the No Negative Carry Over (also referred to as NNCO):

1. Go to the affiliate's profile
2. Click '*Edit*' on Affiliate Details
3. Enable/Disable **No Negative Carry Over** toggle:\
   \
   If toggle is enabled (YES): Affiliate's negative pending balance will be reset to 0 on the 1st of the following month/s\
   If toggle is disabled (NO): Affiliate's negative pending balance will be carried over to the next month/will not be reset to 0

{% hint style="info" %}
Considering the sesnitivity of this setting, *No Negative Carry Over* can be disabled only per affiliate and not in global settings.
{% endhint %}

## Payment Details

#### Payment Method

The operator can choose which payment methods are available to the affiliates to get paid to, and the payment threshold for each one.&#x20;

The available options for the affiliate program are set in the ***“Settings”*** section.

Each payment method has its unique fields like:

* Bitcoin → Bitcoin address
* Wire transfer → IBAN, Beneficiary, Bank Country, SWIFT etc
* Neteller → Neteller ID, Email

<figure><img src="/files/sbaZUNyXRbT5eFetVSR1" alt=""><figcaption></figcaption></figure>

The affiliate can choose where he would like to get paid, and update his details. When such details are updated by the affiliate or by the operator an event log will be generated and the update will appear under ***“Change log”***

<figure><img src="/files/KvotKu0uBWUnftbtZq9a" alt=""><figcaption></figcaption></figure>

#### Payment Threshold

The payment threshold is the minimum amount of confirmed commission the affiliate will need to earn before a payment can be transferred or appear in the ***“balance report”***. If the minimum payment level has not been reached until the payment date, the amount can be rolled over to the next period.&#x20;

The operator can set the payment threshold for each payment method on a global level from the ***“Settings”*** section, or set it per affiliate in ***“Affiliate Details”*** area as shown below:<br>

<figure><img src="/files/AxGPaBraNtgos0cI9Gr7" alt=""><figcaption></figcaption></figure>

## Additional Permissions

Operator can control the additional data visible to the affiliate from 'Additional Permissions'.\
These permissions determine what information the affiliate has access to in both reporting and via  API. You can find below a list with all available additional permissions.

1. Go to **'*****Additional permissions'*****&#x20;i**n the affiliate profile
2. Click ***'Edit'***
3. Choose the relevant permissions from a multi-selection list
4. Click ***'Save'***

<figure><img src="/files/Fe1baJyRNPvjVOkkhU3e" alt=""><figcaption></figcaption></figure>

<details>

<summary>List of Additional Permissions</summary>

* Access ***Registrations report**:* Exportable list of registrations of the affiliate
* *See **Activities Count:*** Count of bets made (as reported by platform)
* *See **Bonus amount***: Bonus amount awarded to players balance (as reported by platform)
* *See **Chargebacks***: Chargeback amount (as reported by platform)
* *See **Conversion Rate (Deposit to Registration)**:* Rate in %&#x20;
* *See **Deductions**:* Deductions amount (as reported by platform)
* *See **Deposits Amount**:* Deposit amount (as reported by platform)
* *See **Deposits Count**:* Count of deposits (as reported by platform)
* *See **FTD Amount***: Frst-Time Deposit amount (as reported by platform)
* *See **FTD Count**:* Count of Frst-Time Deposits (as reported by platform)
* *See **FTD Date***: Date of Frst-Time Deposit (as reported by platform)
* *See **Net Deposits**:* Deposit-Withdrawal (as reported by platform)
* *See **Net P&**&#x4C;:* P\&L-bonus (as reported by platform)
* *See **P\&L**:* Bets-wins (as reported by platform)
* See ***QFTD Count***: Count of Deposits that qualified for CPA fee
* See ***QLeads count**:* Count of Registrations that qualified for CPL fee
* See ***Qualification date***: Date of player's deal qualification
* See ***Registration Country***: Country of Registration (as reported by platform)
* See ***Volume (bets amount)***: Amount of bets (as reported by platform)
* See ***Withdrawals and Amounts***: Count and amount of withdrawals (as reported by platform)
* See ***effective CPA**:* (CPA commissions ± registration level Adjustments) / FTD count
* See ***effective CPL**:* (CPL commissions + registration level Adjustments) / registrations count

</details>

{% hint style="warning" %}
To set **default permissions** for all newly registered affiliates, which can later be overwritten on an individual account basis, go to "Settings"
{% endhint %}

## Enable Two-Factor Authentication (2FA)

Two-factor authentication (2FA) is a security system that requires two separate, distinct forms of identification in order to access the platform: a password and a code generated by a 3rd party app (such as Google Authenticator).

To activate 2FA for an affiliate go to ***'Affiliate Details',*** toggle the button on and click Save. Once that is done, an email will be sent with instructions to the affiliate and a QR code to scan through the authentication app.<br>

<figure><img src="/files/rcY1qlTuh4Wbof20MKkV" alt=""><figcaption></figcaption></figure>

## Enable API Access

Affiliates can pull reporting information without accessing TAP, by using APIs.&#x20;

1. Enable API access by switching the toggle button and click ***"Save & Create API key"***<br>

   <div align="center"><figure><img src="/files/Q2ya1u3yAE4hW0OYGLhF" alt="" width="352"><figcaption></figcaption></figure></div>
2. Click ***"OK"*** in the confirmation modal ***to create an API key***\ <br>

   <div align="center"><figure><img src="/files/wenECnoUqXhen3kGFyxr" alt="" width="563"><figcaption></figcaption></figure></div>
3. Modal with the generated API key will be opened, you can copy it to your clipboard.\ <br>

   <figure><img src="/files/eX1yf3VMlvxkNSreIDgQ" alt="" width="563"><figcaption></figcaption></figure>

## Quick Actions

In the affiliate profile, located at the right top corner, you will find quick actions that allow you to efficiently manage affiliates with just one click.

<figure><img src="/files/qq72k8hB0nVXVOtQgo9Q" alt=""><figcaption></figcaption></figure>

### Reset Password&#x20;

To send an email with a link for password reset, click on "Reset Password".

<figure><img src="/files/VdI7UJzQGrExTTrOYFH5" alt=""><figcaption></figcaption></figure>

Affiliates can also request password change by clicking 'Forgot Password' button, on the affiliates login page: *admin.aff.yourdomain.com.*<br>

<figure><img src="/files/UORnkGUlhZBj1J1jCtWi" alt=""><figcaption></figcaption></figure>

### Send 2FA QR Code

To send an email for 2FA configuration, click on "*Send a 2FA QR Code"*&#x20;

<figure><img src="/files/9q4gdGbCDTL0VSmcontP" alt=""><figcaption></figcaption></figure>

Email will be sent to the affiliate, consisting of a Secret code a QR code for 2 Factor Authentication will be sent to the affiliate

<figure><img src="/files/OmF0dLBaPsflKoac0s5X" alt=""><figcaption></figcaption></figure>

### View as Affiliate

To simulate the affiliate's login experience, click on ***"View as Affiliate".***

<figure><img src="/files/qHQjAqWhPSAs8gVGnpKt" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
This is not an actual login and will not trigger a login in the ***“Login History”*** of the affiliate.
{% endhint %}

## Send Message

To send personal message to the affiliate, click on "***Send Message”*** button.

<figure><img src="/files/TI6M2VUDShYxPj7f0P1k" alt=""><figcaption></figcaption></figure>

There are 3 types of messages that can be sent to the affiliate.\
The messages templates and designs are controlled in *Marketing* > *Assets*

* ***Popup message*** - this message will appear to the affiliate in case they are logged in. If the affiliate is not logged in, he will get the popup upon his next login within 30 days from sending of the popup.&#x20;

<figure><img src="/files/WmFnxiYds960ThGf8UI4" alt=""><figcaption></figcaption></figure>

* ***Email*** - Email message will be sent to the affiliate's email

<figure><img src="/files/y4k0k23dD2D4Nq9IvgFC" alt=""><figcaption></figcaption></figure>

* ***SMS*** - will be send on the affiliate's phone number. Please, contact your account manager for more information on configuring your IM provider.

<figure><img src="/files/zGhSAyIPFvGQtHLAzzUE" alt=""><figcaption></figcaption></figure>

## Default Affiliate

\
The **Default Affiliate** acts as a system affiliate that does not generate commissions, allows you to create standard deals that can be automatically copied to newly approved affiliates and all organic traffic, is assigned under this affiliate.\
\
To find out the Default Affiliate for your setup:\
\
1\. Go to '*Settings*'\
2\. Check under 'Default affiliate' field\
3\. Find the affiliate in '*Active Affiliates'* list (example below)

<figure><img src="/files/pyyyPfAOIwiAd13aKfmg" alt=""><figcaption></figcaption></figure>

\
\&#xNAN;***Attribution of organic traffic***

Players reported with an unidentifiable tracker/promo code or with no tracker/promo code are automatically assigned to the Default Affiliate, due to inability to find another matching affiliate. No commission is being generated for the Default Affiliate.

***Default Affiliate Deal:***\
\
In the Default Affiliate profile, you can create standard deal or/and sub-affiliate deal. \
Default deals that are set under this affiliate can be copied to new affiliates automatically upon their account approval.&#x20;

{% hint style="info" %}
Go to  [How to set up a default affiliate deal](/affiliate-platform/managing-deals.md#how-to-set-up-a-default-affiliate-deal) and [How to set up a default Sub-Affiliate deal](/affiliate-platform/affiliate-account/sub-affiliates-network.md#how-to-set-up-a-default-sub-affiliate-deal) to find our more.
{% endhint %}


---

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