▪️Affiliate Account
This section will cover the “General” tab of the affiliate account.
Pending affiliate registration
The affiliate will register from the registration page found at aff.yourwebsite.com and will then appear in the backoffice as a Pending affiliate for approval.
To approve/decline an affiliate:
Click the Affiliate name
Change the status to Approved/Decline (check below for more information related to Affiliate Statuses)
Assign an affiliate manager to the affiliate
Click "Save"
Affiliate account statuses
Pending Affiliates who register from the registration page aff.yourwebsite.com are with status Pending.
Affiliates who register from 'Same manager URL' or a parent affiliate's 'Invitation link' are registered with status Approved. Check Different parameters in Registratin page URL for more details on how to disable auto-approval.
Approved Status is given to a pending affiliate application after full review. The affiliate is given full functionality and access to the affiliate panel, can grab tracking links, generate commission, track their performance. -> Affiliate's status can be changed from Approved to Blocked and Suspended
Declined Status given to a non-approved application or a pending affiliate application that does not meet the necessary criteria during the review process.
The affiliate doesn't get access to the affiliate panel. -> Affiliate's status can be changed from Declined to Approved, Blocked or Suspended
Suspended When an affiliate is moved to status Suspended, it generally indicates a temporary hold on their account. Giving the affiliate Suspended status leads to: 1. Blocking affiliate's access to their account -> Affiliate's status can be changed from Suspended to Approved or Blocked
Blocked Giving the affiliate Blocked status leads to: 1. Blocking affiliate's access to their account 2. Blocking of affiliate's tracking links 3. Not attributing new player registrations to the affiliate as well as players' financial activities 4. Not calculating commission for the affiliate Affiliate's account can be changed from Blocked to Approved or Suspended
Automatic approval of registered affiliates
When the operator wants his affiliates to automatically be approved and assigned to an affiliate manager, it is possible to give the affiliates a link to register with and be assigned directly to an affiliate manager.
Open an affiliate account under the same affiliate manager you would like to assign a new affiliate to
Under company details section, copy the link of “Same manager URL” and give to the affiliate
When the affiliate will register to your program from this link, he will be automatically assigned to the same affiliate manager (mgr=2342) and be approved
Master affiliate
A master affiliate is an affiliate capable of referring new affiliates to an affiliate program. They are enjoying a second tier commission (also known as Master Affiliate Commission) from the results that the referred affiliates (also known as Sub Affiliates) are generating. The master affiliate commission is not being subtract from the affiliates commissions but it is paid from the operator to the master affiliate.
4. Select Commission Cut % (of RevShare deal) or Net PnL Cut % (of RevShare deal) to give the Master affiliate X % in your base currency from the Sub-Affiliate commission/ Net PnL of the Sub-Affiliates’ players base
Commission Cut % and Net PnL Cut % are calculated only from players linked to a RevShare deal. Players linked to a CPA deal won't contribute with Cut % to the Master affiliate's commission
How to set up a default Sub-Affiliate commission:
Go to Sub Affiliates Network for a full overview
No Negative Carry Over
No Negative Carry Over means that any negative balance of the affiliate is not carried over into the next month. Please use this setting carefully, as it is sensitive and may cause complications in your affiliate program.
Example (if No Negative Carry Over is set to YES):
July 30th: Affiliate's balance is at $0 on July 30th.
July 31st: A player deposits $1,000, wins big, putting the affiliate's balance at -$10,000.
August 1st: Affiliate's balance is reset to 0 by making an adjustment (visible to the affiliate).
As is common for winning players, they lose it all back. Suddenly your affiliate’s account is at +$10,300. In this case, the player lost $1,000 total with $300 commission (i.e. 30% RevShare) going to the affiliate, $700 to the operator. Yet the affiliate is owed $10,300, and this is what the affiliate platform will show.
To set up the No Negative Carry Over (also referred to as NNCO):
Go to the affiliate's account
Under NNCO choose: 2.1. Yes from the dropdown menu (to enable) 2.2. No from the dropdown menu (to disable) No Negative Carry Over can be enabled/disabled on affiliate level only, not on label label
Payment Details
Payment Method
The operator can choose which payment methods are available to the affiliates to get paid to, and the payment threshold for each one.
The available options for the affiliate program are set in the “Settings” section (please refer to “Settings” in this manual).
Each payment method has its unique fields like;
Bitcoin → Bitcoin address
Wire transfer → IBAN, Beneficiary, Bank Country, SWIFT etc
Neteller → Neteller ID, Email
The affiliate can choose where he would like to get paid, and update his details. When such details are updated by the affiliate or by the operator an event log will be generated and the update will appear under “Change log”
Payment Threshold
The payment threshold is the minimum amount of confirmed commission the affiliate will need to earn before a payment can be transferred or appear in the “balance report”. If the minimum payment level has not been reached until the payment date, the amount can be rolled over to the next period.
The operator can set the payment threshold for each payment method on a global level from the “Settings” section, or set it per affiliate from the “Payment details” area as shown below;
Additional Permissions
Under Additional Permissions the operator can control what fields are exposed for the Affiliate to see when he logs in. Click this field to choose from a multi selection list the right permissions for each and every Affiliate, or set the default permissions for every new registered Affiliate until specifically overwritten for his account.
Two-Factor Authentication (2FA)
Two-factor authentication (2FA) is a security system that requires two separate, distinct forms of identification in order to access the platform.
The first factor is a password and the second includes a code generated by a 3rd party app such as Google Authenticator, Authy etc.
To activate 2FA to an affiliate simply change the toggle button to enable And click Save. Once that is done, an email will be sent with instructions to the affiliate and a QR code to scan through the authentication app.
Enable API Access
Affiliates can pull reporting information without accessing Smartico Affiliate Platform by using APIs.
Enable API access by switching the toggle button to enabled mode and click Save.
After saving, a button will appear to “Create an API key” when clicking it an API key will be generated and copied directly to your clipboard so you can paste it on another window.
Reset Password
The affiliate can request a password change by clicking on “Forgot Password” from the platform Login page (usually admin.aff.yourwebsite.com)
The operator can also reset the password from the affiliate account by clicking on “Reset Password” button.
When clicking the reset password button, the affiliate will receive an email with a link, to login directly to the creation of a new password as shown below:
View As Affiliate
The operator can simulate a “login as the affiliate” to have the same view as the affiliate has on the platform.
This way the operator can visualize the same things the affiliate can, and confirm the permissions given to him are correct, and to verify the numbers the affiliate see are the same as the admin/operator view them.
To view as affiliate simply click on the “View as Affiliate” button on the bottom right of the affiliate account as shown below;
Note that this is not an actual login and such a view will not trigger a log in the “Login History” of the affiliate.
Send Message
Sending messages to affiliates is possible by clicking on the “Send Message” button at the bottom right of the affiliate account as shown below;
There are 2 types of messages that can be sent to the affiliate:
Popup message - this message will appear to the affiliate in case he is logged in. If the affiliate is not logged in, he will get the popup upon his next login within 30 days from the sending of the popup.
Email - the affiliate will receive an email after sending the message.
The messages template and design are controlled by an email template and a popup template that can be found under the “Marketing” tab of the affiliate platform.
For more information please contact your account manager.
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